> ## Documentation Index
> Fetch the complete documentation index at: https://help-loyalife.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard

> Take a tour of the Loyalife dashboard and the key program metrics it surfaces at a glance.

The Loyalife dashboard gives you a snapshot of your loyalty program's performance over the past 30 days — including accruals, redemptions, and member participation. It is the first screen you see after logging in.

## Dashboard sections

### Quick look

Displays 30-day performance metrics alongside annual graphs that visualize:

* **Accrual trends** — total points earned over time
* **Point volumes** — aggregate value of points in circulation
* **Redemption patterns** — how and when members are spending points

Use the annual view to spot seasonal engagement patterns and evaluate the impact of campaigns or promotions.

<Frame>
  <img src="https://mintcdn.com/loyalife/YHmbGEGYmbBrCzbS/images/dashboard-quick-look.png?fit=max&auto=format&n=YHmbGEGYmbBrCzbS&q=85&s=ede5e2e7f4c67bd8e40c96704782ae5d" alt="Dashboard Quick look panel showing 30-day accrual value, points accrued, points redeemed, and the aggregated value of accruals over time chart" width="2000" height="1087" data-path="images/dashboard-quick-look.png" />
</Frame>

### Member insights

Tracks the health and activity of your member base:

| Metric              | What it shows                               |
| ------------------- | ------------------------------------------- |
| New members         | Members who enrolled in the selected period |
| Active participants | Members who transacted at least once        |
| Redemption activity | Members who redeemed rewards                |

The annual breakdown categorizes members by status: **active**, **blocked**, **suspended**, **inactive**, and **cancelled** — giving you a clear picture of program engagement over time.

<Frame>
  <img src="https://mintcdn.com/loyalife/YHmbGEGYmbBrCzbS/images/dashboard-member-insights.png?fit=max&auto=format&n=YHmbGEGYmbBrCzbS&q=85&s=dd3decb3cf796e8e956088394a10e998" alt="Dashboard Member Insights panel showing newly onboarded members, engaged members, number of redeeming members, and an engaged members over time chart" width="2000" height="1047" data-path="images/dashboard-member-insights.png" />
</Frame>

### Segments

Displays your configured member segments alongside key performance data:

* Segment name and member count
* Average transaction value per segment
* Purchase frequency

This panel lets you quickly compare how different segments are engaging with your program without navigating to the Engage module.

### Tiers

Shows the distribution of your member base across tiers:

* Tier name and member count
* Point accrual and redemption per tier
* Members approaching the next tier upgrade

The tier panel is especially useful for identifying members close to an upgrade, enabling timely nudge campaigns through the [Engage](/engage/campaigns) module.

<Frame>
  <img src="https://mintcdn.com/loyalife/YHmbGEGYmbBrCzbS/images/dashboard-segments-tiers.png?fit=max&auto=format&n=YHmbGEGYmbBrCzbS&q=85&s=e55beb647383eddd3f89c0af2757ac9a" alt="Dashboard showing the Segments panel with member counts and transaction metrics per segment, and the Tiers panel below with tier member distribution" width="2000" height="1066" data-path="images/dashboard-segments-tiers.png" />
</Frame>

<Tip>
  Use the tier upgrade insights on the dashboard to trigger targeted campaigns that encourage members on the threshold to complete a qualifying action and move up a tier.
</Tip>
