> ## Documentation Index
> Fetch the complete documentation index at: https://help-loyalife.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Video Management

> Moderate user-uploaded videos and publish training or promotional content to your channel partners in Loyalife.

Video Management gives admins control over the video library available to channel partners. You can review and moderate videos submitted by users, publish your own training or promotional content, and control what is visible at any time using status toggles.

## Overview

The video library serves two types of content:

* **User-uploaded videos** — submitted by partners or field teams and requiring admin review before they become visible
* **Admin-uploaded videos** — training materials, product guides, or promotional content published directly by the admin team

## The video library

The main video list shows all videos in the program. Each entry displays:

| Field     | Description                                               |
| --------- | --------------------------------------------------------- |
| Thumbnail | Preview image for the video                               |
| Title     | Name of the video                                         |
| Uploader  | The user or admin who added the video                     |
| Date      | Upload date                                               |
| Duration  | Length of the video                                       |
| Status    | Current visibility status (see status labels below)       |
| Actions   | Approve, reject, enable, disable, delete, or view details |

Use the search bar to find videos by title, uploader name, or date. Use the status filter to narrow the list to a specific state.

## Status labels

| Status   | Meaning                                                                                      |
| -------- | -------------------------------------------------------------------------------------------- |
| Pending  | User-uploaded video awaiting admin review; not visible to partners                           |
| Approved | Video has been reviewed and is visible to partners (if also enabled)                         |
| Disabled | Video exists in the library but has been hidden from partners; can be re-enabled at any time |
| Rejected | Video was reviewed and declined; not visible to partners                                     |

## Approving or rejecting user uploads

User-uploaded videos appear in the library with a **Pending** status. Review them before they become visible to the wider partner base.

<Steps>
  <Step title="Filter by Pending">
    Use the status filter to show only **Pending** videos, or locate the video directly in the list.
  </Step>

  <Step title="Review the video">
    Open the video detail view to watch the content and check the uploader information.
  </Step>

  <Step title="Approve or reject">
    * Select **Approve** to make the video visible to partners. The status changes to **Approved**.
    * Select **Reject** to decline the video. The status changes to **Rejected** and the video is no longer surfaced to partners.
  </Step>
</Steps>

## Toggling visibility

For videos that are already approved, use the enable/disable toggle to control their visibility without permanently removing them.

* **Disable** — sets the status to **Disabled** and hides the video from partners immediately. The video remains in the library and can be re-enabled.
* **Enable** — restores visibility for a previously disabled video.

This is useful for temporarily pulling content during a campaign change or product update.

## Uploading a new video

<Steps>
  <Step title="Open the upload form">
    Select **Upload Video** from the top of the video library.
  </Step>

  <Step title="Select the video file">
    Choose the video file from your local machine.
  </Step>

  <Step title="Add metadata">
    Fill in the following fields:

    | Field             | Required | Description                                                                 |
    | ----------------- | -------- | --------------------------------------------------------------------------- |
    | Title             | Yes      | Display name shown to partners                                              |
    | Description       | No       | Summary of the video's content                                              |
    | Tags              | No       | Keywords for search and categorisation                                      |
    | Thumbnail         | No       | Custom preview image; one is generated automatically if not provided        |
    | Visibility Status | Yes      | Choose whether the video is active (visible) or inactive (hidden) on upload |
  </Step>

  <Step title="Submit">
    Select **Upload**. The video appears in the library immediately with the visibility status you configured.
  </Step>
</Steps>

## Deleting a video

To permanently remove a video from the library, select **Delete** from the video's action menu. A confirmation modal will appear before deletion is processed.

<Warning>
  Deletion is permanent. The video file, metadata, and thumbnail are removed and cannot be recovered. Use the **Disable** toggle if you want to hide a video temporarily rather than remove it entirely.
</Warning>

## Pagination

The video library paginates automatically when the number of videos is large. Use the page controls at the bottom of the list to navigate between pages, or narrow the list using the search and filter options.

<Info>
  Managing videos requires the **Video Management** permission. Users without this permission cannot view or interact with the video library.
</Info>