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POST
/
lbms-ingress
/
member
/
api
/
Member
/
GenerateOTP
Generate OTP
curl --request POST \
  --url https://loyalife-api.xoxoday.in/lbms-ingress/member/api/Member/GenerateOTP \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "UniquerefID": "jane.doe@example.com",
  "SourceAddress": "192.168.1.1",
  "SourceCode": 1,
  "OtpType": "FORGOTPWD",
  "ProgramId": 19,
  "RelationType": 4
}
'
{
  "results": {
    "IsSucessful": true,
    "ErrorCode": "000",
    "ExceptionMessage": "Success",
    "ReturnObject": true,
    "Count": 0
  }
}

Documentation Index

Fetch the complete documentation index at: https://help-loyalife.xoxoday.com/llms.txt

Use this file to discover all available pages before exploring further.

Triggers an OTP to be sent to a member’s registered delivery channel (SMS or email, as configured for your program), identified by their email address. Use this for login, password reset, account activation, or two-factor authentication flows. The OtpType parameter controls which template and expiry rules apply. If you have the member’s RelationReference (CID) rather than their email, the preferred flow is Generate OTP by Relation Reference.

​
OtpType Values

ValueUse Case
ACTIVATIONAccount activation after registration
LOGINMember login via OTP
FORGOTPWDForgot password — initiate reset
CHANGEPASSWORDChange password (member is logged in)
RESETPASSWORDReset password (admin-triggered)
FORGOTUSERNAMEForgot username recovery
TwoFATwo-factor authentication
UNBLOCKMEMBERUnblock a locked member account
NONENo specific type
CASHBACKCONFIRMCashback transaction confirmation
POINTTRANSFERCONFIRMPoints transfer confirmation
FAMILYPOOLINGMERGEFamily pooling account merge confirmation
FAMILYPOOLINGUNMERGEFamily pooling account unmerge confirmation
AIRREVIEWNCONFIRMAir booking review confirmation
DOMESTICFLIGHTREVIEWNCONFIRMDomestic flight booking confirmation
HOTELREVIEWNCONFIRMHotel booking review confirmation
CARREVIEWNCONFIRMCar booking review confirmation
GIFTCARDREVIEWNCONFIRMGift card review confirmation
PACKAGEREVIEWNCONFIRMPackage booking review confirmation
SHOPREVIEWNCONFIRMShop purchase review confirmation
SHOPDIGITALREVIEWNCONFIRMDigital shop review confirmation
MERCHANTREVIEWNCONFIRMMerchant review confirmation
ISPREVIEWNCONFIRMISP review confirmation
INSURANCEREVIEWNCONFIRMInsurance review confirmation
OTP delivery channel (email or SMS), expiry duration, and maximum attempt limits are all configurable at the program level in Loyalife Admin. Confirm these values with your Xoxoday implementation contact so your UI timers and lockout handling match the actual configuration.

​
Responses

PathTypeDescription
results.IsSucessfulbooleantrue
results.ErrorCodestring000
results.ExceptionMessagestringSuccess
results.ReturnObjectbooleantrue when OTP is sent
results.CountintegerAlways 0
After a successful response, verify the OTP with Verify OTP.

Authorizations

​
Authorization
string
header
required

JWT obtained from Generate Auth Token. Pass as Authorization: bearer {token}.

Body

application/json
​
UniquerefID
string
required

The member's email address

Example:

"jane.doe@example.com"

​
SourceAddress
string
required

IP address of the requesting system

Example:

"192.168.1.1"

​
SourceCode
enum<integer>
required

Origin: 1=Web, 2=Mobile, 3=Email, 4=Service

Available options:
1,
2,
3,
4
Example:

1

​
OtpType
enum<string>
required

Purpose of the OTP. Must match between Generate and Verify calls.

Available options:
ACTIVATION,
LOGIN,
FORGOTPWD,
CHANGEPASSWORD,
RESETPASSWORD,
FORGOTUSERNAME,
TwoFA,
UNBLOCKMEMBER,
NONE,
CASHBACKCONFIRM,
POINTTRANSFERCONFIRM,
FAMILYPOOLINGMERGE,
FAMILYPOOLINGUNMERGE,
AIRREVIEWNCONFIRM,
DOMESTICFLIGHTREVIEWNCONFIRM,
HOTELREVIEWNCONFIRM,
CARREVIEWNCONFIRM,
GIFTCARDREVIEWNCONFIRM,
PACKAGEREVIEWNCONFIRM,
SHOPREVIEWNCONFIRM,
SHOPDIGITALREVIEWNCONFIRM,
MERCHANTREVIEWNCONFIRM,
ISPREVIEWNCONFIRM,
INSURANCEREVIEWNCONFIRM
Example:

"LOGIN"

​
ProgramId
integer
required
Example:

19

​
RelationType
integer
required

Use 4 for customers

Example:

4

Response

200 - application/json

OTP sent