Redeem Points
Points Redemption
Redeem Points
Deduct points from a member’s balance to complete a redemption transaction via the Loyalife API.
POST
Redeem Points
Deducts a specified number of points from a member’s balance to fulfil a redemption — for a hotel booking, flight, gift card, or charitable donation. Partial redemption is not supported — points must cover the full transaction value.
The points-to-currency conversion rate is configurable per program — there is no fixed global rate. Confirm the rate with your Xoxoday implementation contact to calculate
Points from the cart Amount correctly.
This call is irreversible on its own; if downstream fulfilment fails after points are deducted, you must call Reversal Points to restore the balance. Always call Check Availability first, and store the ExternalReference UUID returned here immediately.
LoyaltyTxnType Values
Additional
LoyaltyTxnType values may be configured for your program. Use etc. values from your onboarding documentation if your redemption category is not listed above.Responses
200 — Success
200 — Success
Error Codes
Authorizations
JWT obtained from Generate Auth Token. Pass as Authorization: bearer {token}.
Body
application/json
Example:
"jane.doe@example.com"
Monetary value equivalent of the redemption
Example:
500
Number of points to deduct
Example:
500
Merchant or redemption channel name
Example:
"Amazon"
Redemption category. 4=Miles/Points Transfer, 5=Hotel, 6=Air, 19=Charity, 30=Gift Card
Available options:
4, 5, 6, 19, 30 Example:
30
Example:
"DEFAULT"
Use 4 for customers
Example:
4
Example:
19
Response
200 - application/json
Points redeemed — ReturnObject is the ExternalReference UUID