Overview
Games appear to partners in the mobile app as interactive experiences. The reward a partner wins is determined by the probability weights you configure — the animation they see always reflects the actual result.Dashboard
The Gamification dashboard shows a summary of activity across all games in your program.
Below the summary, the games table lists each game with the following columns:
Creating a game
1
Game details
Fill in the basic information for the game:
2
Reward configuration
Add one or more reward entries. Each entry represents a possible outcome when a partner plays the game.See the Reward configuration fields table below for the full list of fields per entry.
3
Win probability
Assign a percentage probability to each reward entry. The total across all entries must equal exactly 100%. The form shows a running total as you enter values and blocks submission if the total is not 100%.See Win probability for guidance.
4
Submit
Select Submit. The game is created immediately and appears in the dashboard listing. Partners can play it from the configured start date.
Reward configuration
Each reward entry in the game has the following fields.
You can add multiple reward entries to a single game, each with a different voucher and probability.
Win probability
Each reward entry must be assigned a probability percentage. The system enforces the following rules:- Probabilities must be whole or decimal numbers greater than zero
- The sum of all probabilities must equal exactly 100%
- The form displays a real-time running total as you enter values
- Submission is blocked if the total is not 100%
If you have three reward entries, a valid distribution might be 60%, 30%, and 10%. The partner’s outcome is determined server-side using these weights — the game animation always matches the server result.
Game types
Scratch Card
Partners scratch the card on their screen using a touch gesture, which progressively reveals the reward underneath. The card auto-reveals once the scratched area reaches a configurable threshold (for example, 60% of the surface). The revealed reward can be displayed as text or as an image. Partners can replay if the game allows it.Spin the Wheel
Partners tap to spin a wheel divided into coloured segments. Each segment represents a possible reward. The wheel spins with a smooth deceleration animation and comes to rest on the winning segment. Segment labels, colours, and reward values are driven by your reward configuration. The animation always matches the server-determined result.Roll a Dice
Partners tap to roll one or more dice. Each die rotates with a realistic animation before landing on a face. The final result shown matches the server-determined outcome. Multiple dice are supported, with the combined result used to determine the reward.Managing games
Activating and deactivating
Use the Status toggle in the games table to switch a game between Active and Inactive.Editing a game
Select Edit from the Actions menu to update the game name, description, dates, rewards, or probabilities. Changes take effect immediately for partners who have not yet played.Deleting a game
Select Delete from the Actions menu. A confirmation prompt will appear before the game is permanently removed. Deleting a game does not revoke vouchers already issued through it.Creating and managing games requires the Gamification Management permission.