Overview
Games appear to partners in the mobile app as interactive experiences. The reward a partner wins is determined by the probability weights you configure — the animation they see always reflects the actual result.Dashboard
The Gamification dashboard shows a summary of activity across all games in your program.| Metric | Description |
|---|---|
| Total Games | Total number of games ever created |
| Active Games | Games currently set to Active status |
| Total Engaged Users | Unique partners who have played at least one game |
| Column | Description |
|---|---|
| Game Name | Display name shown to partners in the app |
| Game Type | Scratch Card, Spin the Wheel, or Roll a Dice |
| Engaged Users | Number of partners who have played this game |
| Vouchers Issued | Total vouchers awarded through this game |
| Status | Active or Inactive toggle |
| Actions | Edit, delete, or view details |
Creating a game
Game details
Fill in the basic information for the game:
| Field | Required | Description |
|---|---|---|
| Game Name | Yes | Display name shown to partners |
| Description | No | Brief explanation of the game and its rewards |
| Start Date | Yes | Date from which partners can play |
| End Date | Yes | Date after which the game is no longer available; must be on or after the start date |
Reward configuration
Add one or more reward entries. Each entry represents a possible outcome when a partner plays the game.See the Reward configuration fields table below for the full list of fields per entry.
Win probability
Assign a percentage probability to each reward entry. The total across all entries must equal exactly 100%. The form shows a running total as you enter values and blocks submission if the total is not 100%.See Win probability for guidance.
Reward configuration
Each reward entry in the game has the following fields.| Field | Description |
|---|---|
| Reward Type | The type of reward (for example, Voucher) |
| Voucher Category | The category the voucher belongs to |
| Voucher | The specific voucher to be awarded |
| Denomination Value | The monetary value of the voucher, in rupees |
| Voucher Expiry | Number of days from issuance before the voucher expires |
Win probability
Each reward entry must be assigned a probability percentage. The system enforces the following rules:- Probabilities must be whole or decimal numbers greater than zero
- The sum of all probabilities must equal exactly 100%
- The form displays a real-time running total as you enter values
- Submission is blocked if the total is not 100%
If you have three reward entries, a valid distribution might be 60%, 30%, and 10%. The partner’s outcome is determined server-side using these weights — the game animation always matches the server result.
Game types
Scratch Card
Partners scratch the card on their screen using a touch gesture, which progressively reveals the reward underneath. The card auto-reveals once the scratched area reaches a configurable threshold (for example, 60% of the surface). The revealed reward can be displayed as text or as an image. Partners can replay if the game allows it.Spin the Wheel
Partners tap to spin a wheel divided into coloured segments. Each segment represents a possible reward. The wheel spins with a smooth deceleration animation and comes to rest on the winning segment. Segment labels, colours, and reward values are driven by your reward configuration. The animation always matches the server-determined result.Roll a Dice
Partners tap to roll one or more dice. Each die rotates with a realistic animation before landing on a face. The final result shown matches the server-determined outcome. Multiple dice are supported, with the combined result used to determine the reward.Managing games
Activating and deactivating
Use the Status toggle in the games table to switch a game between Active and Inactive.| Status | Effect |
|---|---|
| Active | Game is visible and playable for partners in the app |
| Inactive | Game is hidden from partners; no new plays are recorded |
Editing a game
Select Edit from the Actions menu to update the game name, description, dates, rewards, or probabilities. Changes take effect immediately for partners who have not yet played.Deleting a game
Select Delete from the Actions menu. A confirmation prompt will appear before the game is permanently removed. Deleting a game does not revoke vouchers already issued through it.Creating and managing games requires the Gamification Management permission.